Refund & Return Policy β KhaasKharid π§Έβ€οΈ
At KhaasKharid, we want you to be happy with your purchase. If there is an issue with your order, we're here to help. π
π Returns & Exchanges
You may request a return or exchange if:
- π¦ You received the wrong product.
- π οΈ The product arrived damaged or defective.
- β The product has a significant issue that was present upon delivery.
Please contact us within 48 hours of receiving your order and provide your order number along with clear photos/videos of the issue.
π« Non-Returnable Items
Products that have been used, damaged after delivery, or are missing original packaging/accessories may not be eligible for return or exchange.
π° Refunds
Once the returned product is received and inspected, we will inform you whether your refund or replacement has been approved. Approved refunds will be processed through an appropriate payment method agreed with the customer.
π Return Shipping
If the issue was caused by an incorrect, damaged, or defective product sent by us, KhaasKharid may cover the applicable return shipping cost.
β οΈ Important
Please record an unboxing video when opening your parcel. This can help us verify any damage, missing items, or incorrect products and process your claim more efficiently.
π Contact Us
For return or refund assistance, please contact KhaasKharid Customer Support:
π± 0313-4992286
Please provide your order number and details of the issue when contacting us.
KhaasKharid β Khaas Toys, Khaas Khushiyan! π§Έβ¨